Avaya IP Office

Built for Small and medium-size businesses

Improve your customer experience and contact center agent efficiency when you add powerful, affordable, multichannel functionality for voice to your contact center. Avaya IP Office Contact Center is purpose built for businesses from five to 100 agents. It combines Avaya customer experience leadership with the simplicity and value.

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Avaya IP Office

Built for Small and medium-size businesses

Improve your customer experience and contact center agent efficiency when you add powerful, affordable, multichannel functionality for voice to your contact center. Avaya IP Office Contact Center is purpose built for businesses from five to 100 agents. It combines Avaya customer experience leadership with the simplicity and value.

image01

Avaya IP Office

Built for Small and medium-size businesses

Improve your customer experience and contact center agent efficiency when you add powerful, affordable, multichannel functionality for voice to your contact center. Avaya IP Office Contact Center is purpose built for businesses from five to 100 agents. It combines Avaya customer experience leadership with the simplicity and value.

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Avaya IP Office

Enabling growing businesses to harness the power of unified communications!

Branch to Branch

Cost effective

IP Office makes every day conferencing affordable and practical by providing your business with built-in 128- party conferencing (up to 64 parties per conference). This elimates the conference calling fee!

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Failover to Location

For businesses with more than one location, IP Office can deliver continuous operation. In the event of a power outage, users with IP phones can automatically failover to another location, retaining full communications capabilities.

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Admin from Anywhere

You don’t have to be on-site to manage your IP Office system—you can do it securely, from anywhere, and at any time. Less resources from an Admin point are required here which gives the company flexibility.

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Proactive Alarm

IP Office proactively identifies potential problems before they cause an outage or business disruption. Alarm can be emailed with descriptions of the potential foreseen problem, engineers can then possibly prevent a possible problem.

We can even cater for the SME Market with Avaya

Why Avaya?

Simple, Powerful Communications for Small and Medium Size Businesses

IP Office will help you lower the cost of communications, with capabilities like conferencing, making calls over a managed Internet service (Voice over IP) and the "all-in-one" benefits of a converged communications system.

Reduce Monthly Costs

Handle more calls with fewer people instead of using staff time to answer incoming calls, rely on the built-in intelligence in IP Office to route calls quickly and accurately

Business Efficiency

You can integrate a wide range of applications to enhance and customize your IP Office system (e.g., an application that automatically calls clients to remind them of appointments).

Application Intergration